Use Your Voice And Advocate For Residents Rights
The Ombudsman program allows individuals who live in Long Term Care facilities a voice in which their concerns can be heard without being reprimanded. Our Ombudsman conducts regular visits to Long Term Care facilities and will investigate complaints by interacting with the residents and staff to find a resolution to their issues.
When Should You Call an Ombudsman?
When questions or problems arise from:
- Finances
- Food quality
- Social activities
- Medical eligibility
- Transfers
- Abuse
- Restraints
- Discharges
- Care plans
- Guardianship or power of attorney
- Room temperatures
- Rights restriction
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