Transportation

The Non-Emergency Medical Transportation program provides transportation to individuals of all ages to local or long distance medical appointments. For more information or to schedule a ride, call Southeast Transportation at 1-866-539-0714 (48 hours advance notice).

How do I arrange a ride?
To arrange a ride you must call at least 48 hours before your doctor’s visit.  Weekends and holidays do not count.  This means that if your appointment is on:

Monday, call by Thursday
Tuesday, call by Friday
Wednesday, call by Monday
Thursday, call by Tuesday
Friday, call by Wednesday
 
What information do I need to give the Southeast Transportation?
You must have your Medicaid ID
You need to tell the day, time and place of your appointment
You must give them 48 hour notice
You must be ready when they arrive
 
What if I must travel outside my region to see a specialist?
Your doctor must give Southeast Transportation a referral that explains why you need to travel farther than normal to see a specialist.
 
What if I need an urgent appointment?
If your doctor feels your health needs are urgent, Southeast Transportation will waive the 48 hour rule.  You doctor must tell Southeast Transportaion why you can’t wait 48 hours.
 
What if I have appointments at the same time each week?
You need to call Southeast Transportation and ask them to set up a regular schedule for you.  If there is a week when you do not need a ride call at least 48 hours before they would have picked you up to cancel for that week.
 
Call 1-866-539-0714 to schedule transportation.

Southeast Transportation 
Non-Emergency Medical Transportation
1-866-539-0714 
Serves: Clay, Craighead, Crittenden, Cross, Greene, Lawrence, Mississippi,
Poinsett, Randolph and St. Francis Counties
 
Mid-Delta Community Services
610 South Biscoe
Helena, AR 72342
(870) 338-6407
Serves: Lee and Phillips Counties
 
Black River Area Development
1403 Hospital Drive
Pocahontas, AR 72455
(870) 892-4547
Serves: Lawrence, Randolph and Clay Counties
 
J.E.T.S System
2630 Lacy Drive
Jonesboro, AR 72401
(870) 935-5387
Serves: The City of Jonesboro
 
NEAT (Northeast Arkansas Transit)
(870) 932-0836 or 1-866-336-3691
Serves: Craighead, Crittenden, Cross, Poinsett, Mississippi, and St. Francis Counties
 
MATA (Memphis Area Transit Authority)
(901) 274-6282
Serves: West Memphis Arkansas and Memphis Tennessee Area