Medicaid and Medicare

Medicaid is a program that helps pay for medical necessary medical services for needy and low income persons.  The Department of Human Services (DHS) runs the Medicaid Program in Arkansas.  Medicaid and Medicare are different programs. (To apply for Medicaid, contact your local Department of Human Services).  Medicare is a Federal health insurance program for people 65 or older and certain disabled people.  Listed below are phone numbers that are available to call for information about Medicare.

Medicare Enrollment or Lost Medicare Cards
 
To apply for Medicare, contact your local Social Security office or the national Social Security toll-free Number 1-800-772-1213.  Notify Social Security if you lose your Medicare card.  Look under “Social Security” in the table of contents for the Social Security office nearest you.
 
Medicare Coverage and Medicare Claims

Medicare Services
P.O. Box 1418
Little Rock, AR 72203
1-800-482-5525

For questions about Medicare coverage or claims, except for Medical Equipment or Home Health

Palmetto Government Benefits Administrators
P.O. Box 100234
Columbia, SC 29202-3234
1-800-213-5449

For questions about coverage of claims for Medical Equipment, prosthetics, orthotics and supplies
 
Palmetto Government Benefits Administrators
P.O. Box 7004
Camden, SC 29020
1-800-425-1482
 
For questions about coverage of claims for Home Health, Medicare Fraud and Abuse, Medicare Services, Quality of Care Complaints, Arkansas Foundation for Medical Care, and Medicare Supplement Insurance

Arkansas Insurance Department
P.O. Box  1418
Little Rock, AR 72203-1418
1-800-447-8477
 
To report Medicare fraud and abuse
P.O. Box 180001
2201 Brooken Hill Drive
Fort Smith, AR 72908-0001
1-800-272-5528
 
For questions about the quality of care you received in a hospital, skilled nursing facility or home  health agency
 
1200 West Third Street
Little Rock, AR 72204
1-800-852-5494
For questions or complaints about 
Medicare Supplemental Insurance policies or for information about comparing policies
Medicare Assignments
 
To receive a guide listing all Arkansas physicians who accept assignments on Medicare patients, contact Medicare at: 1-800-482-5525
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