Customer Service


The East Arkansas Area Agency on Aging Customer Service is available to the public Monday – Friday 8:00 a.m. to 5:00 p.m.  The goal of the Customer Service department is to provide patrons a link to services answering questions related to aging.  Our Customer Service Manager is a Certified Information & Referral Specialist in Aging. 

What can we help you with?
East Arkansas Area Agency on Aging Customer Service
  • Medicare Part D 
    • Enrollment 
    • Exploration of Plan Options
  • Information on Area Agency on Aging Programs
  • Income guideline qualifications
  • Local Resources
  • Senior Citizen Benefits
  • Quality Control 
    • Soliciting and responding to complaints
Customer Service is available to not only provide services we provide but other service and resource which may be of benefit to senior adults.  Customer Service can be reached by calling toll free 1-800-467-3278 or (870) 972-5980 (in Jonesboro) or visit us at 2005 East Highland Drive Jonesboro, Arkansas 72403.

You may also e-mail us at referral@eaaaa.org.